If you have any inquiries, please don’t hesitate to reach out to us. We typically respond within 4–6 working hours, so kindly allow for this timeframe when awaiting a reply. For order-related queries, please include your order ID (e.g., SHOPJEWELLER-202015, as mentioned in your order confirmation email).

Please refrain from sending multiple emails for the same query to avoid confusion in providing resolutions. Additionally, kindly maintain a single email thread for all your queries.